Data Protection Policy

HeyBaji Live Privacy Policy — Your Data Is Safe With Us

Your privacy is our top priority at heybaji live. Find out what data we collect, how we use it, and how well-protected your information really is.

Last Updated: January 2026
How we respect your privacy
heybaji live's core data protection pillars at a glance
Encrypted Data Storage
All your personal and financial data is protected with SSL/TLS encryption. Third parties can never access your data.
Your Data Is Never Sold
heybaji live never sells your personal information to third parties. Your data is used solely to improve our services.
Your Rights Are Protected
You can request to view, correct, or delete your information at any time. This is entirely your right.
Cookie Control
We only use essential cookies. You can manage your cookie preferences at any time through your browser settings.
International Standards
heybaji live follows international data protection standards (GDPR-inspired). Keeping your information safe is our primary commitment.
Marketing Opt-Out
You can opt out of promotional emails or SMS at any time. Service-related communications will continue as normal.
Table of Contents
Important Notice

By registering or using heybaji live's services, you agree to this Privacy Policy. Please read it carefully in full. If you have any questions, feel free to contact us.

1
Introduction

Heybaji live ("we", "us", or "the platform") is a trusted online gaming service in Bangladesh. We understand that you're sharing your personal information with us in good faith — and we take that trust very seriously.

This Privacy Policy clearly outlines what data we collect, why we collect it, how we store it, and when we share it. Our goal is to be fully transparent so you can enjoy our services with complete peace of mind.

This policy applies to the heybaji live website, mobile app, and all digital platforms.

2
What Information We Collect

Heybaji live collects several types of information. See the details below:

Type of Data What's Included When It's Collected
Identity Information Name, date of birth, national ID number For registration and KYC verification
Contact Information Mobile number, email address At the time of registration
Financial Information Mobile Pay/Nagad number, transaction history Deposits & Withdrawals
Technical Information IP address, device information, browser type While using our services
Usage Information Game history, bet records, session duration While using the platform
Special Note: We never store your password in plain text. Passwords are kept as encrypted hashes that even our staff cannot access.
3
How We Use Your Information

Heybaji live uses your information for the following purposes:

  • Account Management: To create, verify, and secure your account
  • Transaction Processing: To process deposits, withdrawals, and bonuses accurately
  • Service Improvement: To enhance your gaming experience
  • Security: To prevent fraud, money laundering, and unauthorized access
  • Customer Support: To resolve your questions and complaints promptly
  • Marketing (Optional): To send you promotions and offers, with your consent
  • Legal Compliance: To meet licensing conditions and regulatory requirements

We use your information only for necessary purposes — never for anything excessive or inappropriate.

4
Data Sharing & Disclosure

Heybaji live never sells your personal data or shares it with third parties without authorization. However, limited sharing may occur in the following circumstances:

  • Payment Processors: To verify transactions made via Mobile Pay, Nagad, Rocket, and similar services
  • Identity Verification Services: With trusted partners to complete the KYC process
  • Legal Authority: In response to a court order, government directive, or regulatory request
  • Fraud Prevention: To verify suspicious activity with our security partners
Please Note: Third parties with whom information is shared may only use that data for the specific purpose it was provided. They are also bound by confidentiality agreements.
5
Data Security Measures

Heybaji live uses multiple layers of security to keep your data safe:

  • SSL/TLS Encryption: All data transfers occur over encrypted channels
  • Firewall Protection: Servers protected by advanced firewalls
  • Two-Factor Authentication (2FA): Additional verification when logging into your account
  • Regular Security Audits: Regular audits by third-party experts
  • Limited Access: Only authorized personnel can access data on a need-to-know basis
  • Data Backup: Data is backed up in encrypted form on secure servers

That said, no system is 100% secure. In the event of a security breach, we will notify affected members as quickly as possible.

6
Cookie Policy

Heybaji live's website and app use cookies — small text files stored on your device.

  • Essential Cookies: Essential for login sessions and security
  • Functional Cookies: To remember your preferences (language, theme)
  • Analytics Cookies: To understand site performance (no personal data involved)

You can disable cookies at any time through your browser settings. However, turning off essential cookies may cause certain features on the site to not function properly.

Third-Party Cookies: We do not use third-party cookies for advertising or tracking purposes.
7
Your Rights

As a heybaji live member, you have the following rights over your own data:

  • Right to Access: You have the right to request what information we hold about you
  • Right to Rectification: Update any incorrect or outdated information
  • Right to Erasure: You can request deletion of your data, subject to certain conditions being met
  • Right to Restrict Processing: You can restrict how your data is used for specific purposes
  • Marketing Opt-Out: You can opt out of promotional messages at any time
  • Data Portability: You may request a copy of your data

To exercise any of these rights, email us at support@heybajilive.app. We will respond within 30 days.

8
Third-Party Links & Services

Heybaji live's platform may at times use third-party services (such as payment gateways). These services have their own privacy policies.

Heybaji live is not responsible for how your information is handled by any third-party services. We recommend reading their own policies before proceeding to payment or any other third-party service.

9
Children's Privacy

Heybaji live strictly enforces an 18+ policy — no one under the age of 18 is permitted to use the platform. We do not knowingly collect personal information from minors.

If a minor has registered by mistake and we become aware of it, the account will be immediately closed and all associated data will be deleted.

For Parents: If your child has accidentally registered on this platform, please contact support@heybajilive.app immediately.
10
Privacy Policy Updates

Heybaji live may update this Privacy Policy when needed. For any significant changes:

  • A notification will be sent to your registered email address
  • A special notice will be displayed on the platform
  • The update date at the top of this page will change accordingly

Continued use of our services after any changes will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

11
Contact Us

For any questions, complaints, or requests regarding your information or our Privacy Policy, please get in touch with us:

  • Email: support@heybajilive.app
  • Live Chat: Available on the platform 24/7
  • Help Center: Help Center Page View

Our data protection team typically responds within 48 hours. Complex matters may take up to 30 days to resolve.

Frequently Asked Privacy Questions
What members ask most

No, never. Under no circumstances does heybaji live sell your personal data to third parties. Information is only shared in limited, necessary cases — such as payment processing or legal obligations.

Even after account closure, certain data may need to be retained for a specified period for legal and regulatory reasons (typically 5 years). After that, all data is securely deleted.

Yes. Your payment details are stored on encrypted servers and are only used during transaction processing. Even our staff cannot view your full payment number.

You can update your notification preferences in your account settings. There is also an "Unsubscribe" link at the bottom of any promotional email. Important service-related messages will continue to be sent.

Email us at support@heybajilive.app or reach out via live chat. Once your identity is verified, your information will be updated within 3–5 business days.

Your Data Is Secure — Play With Confidence

Your privacy is our top priority at heybaji live. Register and enjoy the best online gaming in Bangladesh in a safe, secure environment.

Register Log In
SSL Encryption Your Data Is Never Sold 24/7 Support
বাংলা